Telehouse East added to UK Points of Presence

Airangel have added a new UK Point of Presence (PoP)- this time located in the UKs No.1 colocation facility at Telehouse East, Dockland.  The new facility provides us with a 48U rack, loaded with fully redundant, enterprise level servers and switches – all served by a 2GB internet connection.  Here’s some fun facts on the new PoP:

  • Over 22,000 GB of Hard Disk Storage
  • 320GB of active RAM, with 40GB Hot Swap Standby
  • 2 GB Leased Lines in a 2 x 1GB delivery for bonding and failover
  • 16 AMPs power drawn for 2 x 16Amp feeds
  • Our Candengo Core Router can route over 16,000,000 packets per second.

In addition to this new PoP, Airangel also have presence at :

  • Central London
  • Slough, UK
  • USA
  • New Zealand

Are you looking to partner with a highly resilient, state of the art guest WiFi provider ?  Or simply looking to install or replace an existing guest wifi solution?  Whatever your requirements, please take the time to contact Airangel on 01925 611061 and we’ll show you how.



The Christian Conference Trust install Candengo

Dec 4, 2012


In: blog

Airangel have recently completed an upgrade of the guest WiFi solutions for The Christian Conference Trust . The Trust provides free WiFi across 85 meeting and conference rooms, also covering over 500 bedrooms for conference guests.

Airangel were not only able to adopt the current access point and switching infrastructure but also add the infrastructure into Caprica, our cloud based administration system which allows the Trust to manage and monitor their three conference WiFi networks from one place.

Each site has one of our industry leading Candengo 1000 gateway controllers, combined with a Candengo Cloud Balancer which performs both Link Balancing and WAN Failover.

You can find out about The Christian Conference Trust here :

For information on switching to, or installing an Airangel gateway at your venue please contact Ash Hill on 01925 611061

WiFi goes social

Dec 4, 2012


In: blog

WiFi Goes social with our AirControl WiFi management portal

When we launched Caprica , our guest WiFi mangement platform 18 months ago , we never realised the excitement it would cause in the guest WiFi sector.  No more were owners in the dark about their guests WiFi use.  Marketing departments were happy with the new and varied, opt in data they were being provided with.  Guests were happy as the WiFi was working, thanks to the informative and responsive monitoring systems.

Well, things have just got better!

In January, 2013 Aircontrol will be launched.  Aircontrol is the new version of Caprica and features the following soical media connectors:

  • Facebook
  • Twitter
  • LinkedIN
  • Google+
  • Plus support for Bitbucket,  Flickr,  Foursquare and Instagram

By utilising the social media connectors, we can provide you with far more detailed information on who is using your guest WiFi , as well as allowing you to automatically promote your products, service or venue as Facebook checkins.  Post automatic status updates and tweets when someone signs into the WiFi.  Get users to like your page before logging in.

How about determining the the gender of your customers?  Age range?  Employment level (Director, Manager etc).  What about knowing birthdays and sending a birthday offer email, tweet or facebook message?

For more information on the forthcoming Airconnect solution please contact Ash Hill on the 01925 611061

Candengo Acquired by Airangel

Good News Everybody!

We’ve always known that we were good at what we do – what we didn’t know is that the UK leader in Guest WiFi solutions to the hospitality industry (Airangel) also thought so.

As such , On August 9th 2012, Candengo were acquired by Airangel Limited.

A formal press release will be issued shortly, but in the meantime – don’t panic!  All staff from Candengo are now employed by Airangel so nothing will change apart from the name on your invoices.

If you have any questions regarding this , please contact either D Riches (ex Candengo MD, now Airangel Head of Product Development) or Dean Wilkinson (Airangel MD) using the number provided on the contact us page.

Please visit the Airangel website here:


Airangel attend the Lawns Caravan Show in Hull

Airangel were in attendendance at the Lawns show during 4th-6th September 2012 to showcase our full range of Candengo wifi hotspot and gateway controllers.

So far we’ve had many enquiries for new installations, plus a surprisingly large volume of sites requesting a brand switch from competitors products.

James and Ash at the Airangel trade stand at the Lawns show 2012

For more information on the lawns show please visit:


Le Touquet Holidays Install Candengo Wi-Fi

Holiday Villa  Apartment Rental  Company: Le Touquet Holidays Install Candengo Wi-Fi

Le Touquet Holidays manage a number of holiday villas and apartments  in Le Touquet France.
A year ago they installed a wi-fi system in several  of their holiday rental properties to meet the growing expectations of their discerning guests.  After a painful period of guests mostly not being able to use the wi-fi  network they decided to ditch their current provider and go in search of a better solution.

Their main criteria was that the system needed to incorporate central logging, be able to flawlessly accept Paypal payments and require minimal support.

After a short internet search they approached Candengo  Wi-Fi and we were able to quickly recommend a suitable system that would be expandable and satisfied their previous concerns over reliability.

Richard Moore, Le Touquet Holidays went on to say

“Just a few short configuration steps later I was off to France with the Wi-Fi hotspots to connect up at the French villas. Since installation we  have not received any complaints from  guests about Wi-Fi access and are now looking forward to a busy holiday season at all of our holiday properties in Le Touquet, confident in the knowledge that our time will not be spent resolving Wi-Fi issues.”

Le Touquet Holidays have a number of apartments and villa’s in Le Touquet available to rent sleeping from 2 – 20 people. For more information and to book your holiday in Le Touquet,  France please visit their website:


John O’Groats development goes live

WiFi installation at John O'GroatsEarlier this month we installed the main infrastructure for a new development up at John O’Groats, Scotland.  We’ve been back up there recently, finishing of the installation now that the site is ready.

Utilising no less than 60 access points, 3 x 3×3 dual Mimo radio Access points for 900MB backhaul , plus 23 Point to Point links, the system provides each luxury lodge with internet access for Ipads, Computers and customer devices, whilst also providing bandwidth to the installed Apple TV and Sony Smart TV.

The WiFi network delivers ping responses of circa 0.7ms , comparable with Fibre, but came in some £80,000 less than an equivalent fibre installation.

There is also a public WiFi solution covering the main tourist area’s providing free wifi for general public,media and charity events.

To find out how Candengo can provide you with a bespoke, fully managed WiFi installation please contact us on 01925 611 061.

Candengo are BH&HPA Members

Candengo have applied to, and been successful in obtaining BH&HPA Associate Membership.

Candengo are committed to ensuring we stay leaders in the provision of WiFi services to the Leisure Industry,  which might have something to do with why we count over 250 Caravan Parks as customers.

For more information on the BH&HPA please visit or for more information on how you can install, or upgrade to a Candengo Wireless Network please contact us on 0800 033 7580

Hotel WiFi installation for Hyde Park Hotel

Following a call from a manager who had an excellent hotel, but was let down by frequent comments on the poor wifi, we were commissioned to install Guest WiFi services into a Hyde Park hotel.  The hotel consisted of 4 Victorian buildings knocked into one, and suffered from very thick walls, which the manager believed was the cause of the problem.

Our survey highlighted the real problem though – poor quality.   Cheap tp-link equipment, Linksys ‘WR53g’ Hotspots, a mix of WDS standards, Layer2 Network loops.   Avg Ping response to google servers was 1400ms.

Ripping out the 7 mix and match units, we installed 12 AP300 300MB Dual Chain N class AirSpot access points, running new cables in the risers to ensure each floor had wired connectivity.  The network was further broken down into 3 separate sections to utilise the 3 available ADSL connections:  We would of prefered to use a load balancer and keep the network whole, but cabling issues prevented this.

So far, less that 24 hours after the installation, over 40 users have signed up for the WiFi, with circa 14 online at any one stage.  Average response on google servers, with users online was 44ms.

Installing WiFi solutions is not something to leave to your IT company, its hard to do it properly which is why there are so few dedicated WiFi installations companies.  Whilst other companies need to try and sell ADSL lines, Phone Lines and call tariffs to top up their business, Candengo provides nothing but reliable WiFi solutions.



Holiday Park WiFi Servicing

So, you’ve had super sexy wifi installer over your campsite or holiday park for the last year or two now which is great.  But how do you know its working well, and is still safe?

Chances are you don’t.  Automated monitoring is all very well, but it cant tell you if water ingress has affected the pigtails, antenna and access point housing.  Maybe water is running down the CAT5 cable and damaging the Power Supply.  Maybe the mounting brackets are working lose.  Maybe they are rusting.  Maybe the mounting poles or posts are no longer anchored properly.  Maybe drip loops have not been installed on cable runs, or silicone sealant is wearing away.  How about the wrong CAT5 cabling being used, so its being damaged by UV and perishing?

There’s a lot of maybe’s.

Candengo regularly attend sites to service and repair other companies WiFi installations and we’ve seen some pretty shocking situation (literally – one lamp post was electrified due to poor installation of the WiFI PSU).   It doesn’t matter who installed it, chances are you need to service it.

Candengo have trained staff, with fully equipped service vans, cherry pickers and access platforms.  We take health and safety very seriously, providing full method statements and risk assessments.  Whats more, we understand WiFi and are only one of two UK based WiFi installation companies to hold with Mikrotik Certified Wireless Engineer accreditation.

To have a professional WiFi installation at your site, or to arrange servicing or fault fixing of your current system please get in touch by emailing or calling our freephone number.